WHAT THIS PRIVACY POLICY COVERS:

Your privacy is important to CarDoor, and we are committed to being transparent about how and why we collect, use, and disclose information about you. This policy is designed to help you understand:

What personal information CarDoor collects about you and why;

1. How we use that information;
2. How we share it; and
3. How we handle the content you provide when using our products and services.

For the purposes of this Privacy Policy, "Personal Information" refers to any information related to an identifiable individual or that can be used to identify an individual. Please read the following carefully to understand our practices regarding Personal Information, including information collected from visitors to our website and our customers (“Customers”) through our services.

“CarDoor,” “we,” “us,” and “our” refer collectively to CarDoor Technologies Inc. and its affiliates that offer online services for buying and financing used cars (our “Services”). We also operate the website https://www.cardoor.ca (the “Website”) and a mobile application (“App”). We are committed to protecting the privacy and confidentiality of any personal information in our possession.

WE WILL NOTIFY YOU OF CHANGES

We may update this Privacy Policy periodically. We encourage you to review it each time you use our Website or Services, as indicated by the "Effective Date" above. In cases of material changes, we may highlight updates by posting a notice on our Website and/or sending a notification if we have your contact details.

WHAT WE ASK FROM OUR CUSTOMERS AND VISITORS TO OUR WEBSITE

We collect personal information from you when you visit our Website and use our Services but never more information than is necessary. Information is collected under the following circumstances:

1. As a visitor to our Website or user of our App: When you visit our Website or use our App, we collect basic information such as your Internet Service Provider, IP address, device location, device characteristics, operating system settings, browsing behavior (such as pages accessed and interactions with the site), and preferences.
2. When You use our Services: As a Customer, you may provide us with Personal Information, including your name, address, email, phone number, username, password, credit report details, interest rate from pre-qualification, financing request details, and trade-in vehicle information (such as VIN, mileage, and license plate numbers). This information helps us diagnose technical issues, administer our Website, and enhance the quality of our Services.
3.  When You engage with us on Social Media: CarDoor may allow you to engage with our content on third-party social networking websites, plug-ins, and applications. By doing so, you may allow us access to information associated with your social media account (e.g., name, username, email, profile picture, gender) to personalize your experience and provide relevant services.

OTHER WAYS WE COLLECT YOUR PERSONAL INFORMATION

Correspondence: When you communicate with us via phone, email, chat, or other means, we may collect necessary information to provide services or respond to inquiries. Job Applications: If you apply for a job with us, you may provide personal details such as your CV, contact information, and employment history. We do not require sensitive personal information (e.g., gender, health information, political beliefs). Suppliers: If you supply goods or services to CarDoor, we may collect your contact name, email, business address, and phone number.

INFORMATION WE COLLECT WHEN PROVIDING OUR SERVICES

We and our third-party partners use technologies such as cookies, beacons, scripts, and tags to analyze trends, administer the Website and App, track interactions, and gather demographic insights. We may receive both individual and aggregated reports based on the use of these technologies.

WE USE COOKIES WHEN YOU VISIT OUR WEBSITE

Cookies help enhance your browsing experience. They recognize whether you’ve visited our Website before and help process transactions and requests. You may choose to disable cookies via your web browser, but doing so may affect the functionality of our Services.

WE USE ONLINE ADVERTISING

We may use third parties such as ad exchanges and data companies to serve advertisements on our App, Website, and other platforms. These companies may use tracking technologies to analyze interactions with ads and deliver personalized advertising. To opt out of behavioral advertising, you can visit the Digital Advertising Alliance at www.aboutads.info/choices/ or the Digital Advertising Alliance of Canada at www.youradchoices.ca/choices.

THIRD-PARTY LINKS

Our Website and App may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend reviewing their privacy policies before providing any personal information.

SECURITY OF YOUR PERSONAL INFORMATION

CarDoor employs commercially reasonable security measures to protect your Personal Information. However, information stored on our servers may be subject to legal access requests by government agencies in Canada or the United States. By using our Website, App, and Services, you consent to the storage of your Personal Information in these jurisdictions.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Personal Information we collect to:

1. Fulfill contractual obligations and provide our Services.
2. Deliver information about our Services (if you have subscribed to receive updates).
3. Ensure payment and transaction processing.
4. Improve our Services, assess effectiveness, and perform quality control.
5. Enhance website and app security.
6.  Deliver personalized advertising.

WHO WE SHARE YOUR INFORMATION WITH

We may share Personal Information with:

1. Business partners, suppliers, and subcontractors involved in providing our Services.
2. Third parties in the event of a business transaction, such as a merger or acquisition.
3. Legal authorities, if required to comply with laws or enforce our agreements.

DATA RETENTION

We retain your Personal Information for as long as necessary for the intended purpose or as required by law. In some cases, we may retain data to prevent fraud, analyze trends, or comply with legal obligations.

YOUR DATA RIGHTS

You have the right to:

1. Access your Personal Information.
2. Request corrections or updates to inaccurate data.
3. Request deletion of your Personal Information in certain circumstances.
4. Object to processing for direct marketing or profiling. 
5. Request data portability where technically feasible.
6. Restrict processing of your Personal Information.

If you wish to exercise these rights, please contact our Privacy Officer using the details below.

CONTACT US

To update your Personal Information, ask questions, or address privacy concerns, please contact our Privacy Officer at: privacy@cardoor.ca.